Mystery Gamedays
Frequently asked questions
- 01
The 'ORIGINAL' Mystery Football Weekend Package - Any League/Any Fixture - For the real adventurer, the true mystery football experience. Flights, Hotels and Match Tickets to any fixture, in any city, in any country in Europe!
The 'BIG 3' Mystery Football Weekend Package - Italy, Spain or Germany - For the ones wanting a guaranteed big 3 league fixture. Flights, Hotels and Match Tickets to any fixture, in Italy, Spain or Germany!
The 'UCL' Mystery Champions League Package - The most in demand package! Guaranteed Match Tickets to a champions league fixture. Flights, Hotels and UCL Match Tickets. Fly Tuesday, return home Thursday.
- 02
To book with us simply go to our 'Book Now' page and tell us your: Departure airport, Accommodation preference, Date of travel, Number of passengers by adjusting the quantity tab.
Your personalised price per passenger will be displayed ready for your checkout and pay for your Mystery Gameday.
- 03
A Mystery European Weekend Package will be 2 nights Friday - Sunday or Saturday - Monday. The Mystery Champions League Package will be Tuesday - Thursday.
- 04
Simply increase the 'quantity' at the booking page to how ever many people are travelling. The price shown will always be per person.
- 05
At Mystery Gamedays we have an extensive list of countries we send our customers too, from Spain, Italy, Germany, Czech Republic, Hungary, France, Denmark, Sweden, Switzerland, Austria, Portugal, Belgium & Holland.
We select cities and clubs we believe provide the best travelling experiences as well as unique atmospheres.
- 06
Once you place an order we will send you out a passport form, here you can send us info on where you would like to avoid, you can also let us know if you want to experience a popular or more obscure destination.
We always aim to tailor the full experience to cater for all of our customers special requests.
- 07
Yes! We had this idea off the back of going to the San Siro, Bernabeu etc. These experiences will 100% be available to Mystery Gamedays customers.
- 08
Yes! specify this on the passport form you will receive after booking and we can really immerse you in the wonderful world of European football.
- 09
Yes! just let us know this in the passport form sent out to you after you have ordered with us.
- 10
Our pre paid packages fly from;
- London (ANY)
- Manchester
- Dublin
- Edinburgh
- Bristol
- Birmingham
If you would like to fly from a different airport to the ones shown, simply contact us, we may be able to assist you.
- 11
You will receive your own personalised reveal pack around 10-15 days before you are due to travel. This will include every detail about your trip.
- 12
Yes! we will always ensure a travelling party is sat together at games and on the plane.
Note: For large groups we will try to the best of our ability but will certainly ensure you will be sat with someone from your party in separate groups.
- 13
At minimum our accommodation guarantee is 3* however we also offer a guaranteed 4*, this means you will be booked into a 4* hotel or an Air BnB apartment of 4* equivalent quality.
- 14
Due to the nature of booking flights and match tickets, our trips are non refundable.
In the unlikely event that a fixture gets moved/cancelled we will endeavour to communicate as soon as we find out and present an alternative fixture for your party to go watch on your weekend away. If nothing is achievable a partial refund will be made available for the inconvenience.
- 15
When booking flights we try to operate on early flights the day of travel so as to maximise your time on the trip, however our flight times will differ from one package to the next.
If you would like to specify a flight time again include it in special notes section of the passport form, which you will receive after you have ordered.
- 16
Our packages will have dates of 10 month in advance to book, more dates will get added weekly so the answer is you can book anytime as-long as we have the dates available online.
Our packages will sell out fast, so ensure you get in quick!
- 17
A small backpack is included, for a 2 night trip this will be enough for 2 changes of clothes and a small washbag.
If you would like to add baggage, simply contact us and we can assist with your booking.
- 18
Our packages require upfront payment online, we accept all types of card payments.
If you would prefer a payment plan, please contact our team, we would be happy to help.
- 19
We cater for ANY sized group, we do advise larger groups of 8+ to contact us before booking so we can ensure we provide a tailored service.
- 20
Yes, we are ATOL protected, our license number is 12618.
- 21
Yes!
The lead booker can email us at info@mysterygamedays.com so that we can cater to all needs and produce a personalised price for your larger group, to ensure its a trip of a lifetime!
- 22
As always when travelling you will need to have an in-date passport. When attending all Mystery Gameday matches you may need to carry a form of ID just to be safe as some clubs in Europe require this to gain entry to their stadium.
- 23
No Problem, please email us at info@mysterygamedays.com and we will get back to your query asap